Frequently Asked Questions (FAQs)

Yes it is. Our highly trained and certified technicians go through rigorous training protocols to make sure we are making proper applications on every home, every time. The safety for children and pets is dependent on a few factors; the product being applied, the way the product is applied, and staying away from treated areas until the product has dried. We also offer organic solutions and alternate service methods to accommodate every situation.

We’ve got you covered! After the initial service, it is common to see an increase in activity as our products are designed to flush out any insects from their hiding spots. This ensures that everything gets eliminated quickly and efficiently. This time of increased activity varies from home to home but can last anywhere from 1-2 weeks. If activity is still noticed after this period we can always return to reassess the issue and treat accordingly.

Your service is automatically scheduled, and you will be notified by email and text 24 hours prior to your next scheduled service. Additionally, on the day of service a service technician will text you when they are on their way to your home.

No. We understand you are busy as well. Our technicians always perform a full treatment at every service. The technician servicing your home will add detailed notes regarding the service to your account for you to review at your convenience. All we need is the to ensure the gate to the backyard in unlocked and we will take care of the rest.

Yes. Our inspections and estimates are always free. Our goal at Next Generation Pest Control is to provide you with the most accurate information possible before making a buying decision. Our extensive and thorough inspections will provide you with the entry points around your home, the corrective steps that are recommended, and a follow up plan to monitor activity. This process allows us to effectively treat/remove all your pest issues and ensure they are not able to return.

There are numerous possibilities that will allow pests to enter a home. The smallest cracks and crevices can provide and entrance for pests as they search for food and shelter. Common entry points are gaps underneath doors, branches or shrubs resting on your home or roof, and small holes and cracks in the foundation or around your home. Our recommendation is to cut all branches and shrubs at least 3 feet away from your home, do not stack or pile wood or mulch next to your home, and keep your yard well maintained.

Typically for your routine pest control service there is no need for any preparation prior to our arrival. If the technician notices anything that could help them in the future they will bring it to your attention.

The short answer is “it depends on your goals”. One-time services can be great for reducing issues but in order to have a pest-free home a recurring service is the best way. It is much easier to prevent a fire than to put one out. Being proactive and treating your home regularly can allow us to catch issues before they become larger.

Our technicians have access to dozens of different products and which product they use is dependent on your specific situation. There is not any one product that works best in every situation so our professionals will decide the best approach for your home. We always note which product was used on every invoice.

Yes, your satisfaction is our number one priority. If you are unsatisfied or you notice some unwanted guests in between your regular scheduled services, we will work with you to until everything has been addressed and you are satisfied with the results.